NeX-Tier Contact Center Solutions of New Mexico
We specialize in providing expansive and comprehensive call center solutions for Federal, State and Local Government Agencies, including but not limited to; Indian-Tribal Agencies, Learning Education Agencies (LEAs), and also Non-Profits.
Our team at NeX-Tier comes with qualified, experienced and certified individuals and offer the highest levels of service, professionalism and courtesy to our clients, in English and Spanish. Click below to learn more!
IT Services
IT Services
Our Call Center Services encompass a wide range of IT solutions. We provide technical support, system troubleshooting, software updates, and other essential services to ensure your technology infrastructure runs seamlessly.
Business Disaster\Recovery
Business Disaster\Recovery
In the face of unexpected events, it's vital to keep operations running. Our Call Center Services prioritize business continuity, ensuring that we can quickly bounce back from disruptions. Additionally, we have robust disaster recovery protocols in place to safeguard your data and maintain service integrity.
Answering\Customer Service
Answering\Customer Service
Never miss an important call again with our dedicated answering services. We offer professional, prompt, and courteous call reception and message relay tailored to your business needs.
Language Translations
Language Translations
Cater to a global audience with our multilingual support. Our Call Center boasts a diverse team fluent in several languages, ensuring clear communication and understanding, regardless of the caller's native tongue.
Social Services\Crisis
Social Services\Crisis
We understand the critical nature of social services and crisis response. Our team is trained to handle sensitive situations with care, offering support and guidance to individuals in need, 24/7.
Inbound\Outbound Contact Center Services
Inbound\Outbound Contact Center Services
Whether you're receiving inquiries or reaching out to potential clients, our team can handle both inbound and outbound communications efficiently. From sales calls to support requests, we've got you covered.